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Free Shipping Policy:
After you have placed an order, you will be sent an order confirmation via email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. All In-stock items will ship in 3 to 5 business days . Average ship times for in-stock items take 1-7 business days to your residence. We will send tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided at the checkout. For out-of-stock items, the average time is 5 to 10 business days.
Click here to read more about our shipping policy.
30 Day Money Back Guarantee:
We are so confident in our products and services that we offer a money-back guarantee. If you're not 100% satisfied with your purchase simply contact us and we'll politely and quickly refund your purchase.
Click here to read more about our money-back guarantee policy.
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Our Promise.
If you find an online store that offers a lower price than we do, within 90 days of your purchase we will refund your original payment for the difference and we’ll also give you $100! Additionally, if within 3 months of purchase, you find that an item you had ordered is listed as cheaper on our own site, we will once again refund you the difference. Amazing? Yes, it is.
Click here to read more about our price match policy.
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One of the first things we fell in love with on our trip to Europe we took a couple of years ago was the bathrooms. I know it’s not what you’d expect to hear when talking about trips in Europe but we have a great passion for bathroom design. Some talk about architecture, others talk about history, and we talk about bathroom décor.
Coming back to the States, we quickly wanted to find our own taste of the bathroom décor we’d come to love, but it was extremely hard. No one seemed to know what we wanted or had a decent quantity of stock to choose from. We learned that although the freestanding bathtubs were so popular in Europe, they were only just beginning to take hold in American bathrooms. That’s how we came to start Luxury Freestanding Tubs. We are a family-owned business that has been around for well over five years and we have formed long-lasting partnerships with some of the biggest brands in the industry like Barclay Products, Hansgrohe, A&E, Alfi, EAGO etc.
We truly love what we do, and have a great passion for bathroom design and freestanding bathtubs. If you have any questions, feel free to contact us. We are here to help.
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Shipping & Return
Q: How long will it take for my order to ship? All In-stock items will ship in 3 to 5 business days. Average ship times for in-stock items take 1-7 business days to your residence. Tracking information will be in your shipping confirmation e-mail.
Q: How do I return an item? We will happily and quickly refund or exchange any products within 30 days of delivery. Please e-mail us and once your return is received we will send you an email to notify you that we have received your product and we will process the refund in the next 7 days.
